Thinking
Useful distinctions about technology and retail work.
Figura's Thinking section holds selected observations from current work, testing and longer experience implementing changing technology in retail.
The subjects may change. The purpose is consistent: to distinguish what is useful from what is merely possible, and to make the operating implications clearer.
Selected thinking
A convincing AI image and an accurate retail image are not the same thing
Why visual plausibility is a poor substitute for product truth in AI-generated retail imagery.
A successful AI pilot is not yet a working system
What changes between demonstrating that a technology works and creating a reliable way for an organisation to use it.
If AI is checking the work, the checking still needs to be checked
Why traceability, visible uncertainty and re-checking matter when AI becomes part of a verification process.